Field
Mechanic
Owner app
Shop suite
Known issues
Symptom-first generator diagnostics · Probability, not certainty · Tier 3 stays gated for owners
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Field Mechanic
ON-810331
Shop
Screen 1 · Equipment identity
Identify the generator
Scan the silver data plate or walk Make → Family → Spec letter → Fuel.
Scan data plate (OCR demo)
Make
Select make
Cummins Onan
Generac
Model family
Select family
Spec letter
Select spec
Fuel
Confirm fuel
Serial
Hour meter
Confirm model